Data Protection & Privacy Statement

Last Updated: February 10, 2025

Introduction
Information Categories We Process
Methods of Information Collection
Purpose of Data Processing
Information Disclosure Practices
Security Measures & Data Storage
Your Legal Rights (UK GDPR)
Unsubscribe & Data Deletion
Cookies & Web Tracking
Minors' Data Protection
Policy Updates
Contact Information

1. Introduction

This platform ("Platform") is managed and owned by Digital Adventures Ltd. ("Company"), established in England with company registration number 8564150. The Company operates as a complete subsidiary of Quantum International Holdings Ltd. ("Group"), incorporated in England under company number 9435188.

Your data security matters to us. This Data Protection & Privacy Statement, in conjunction with our Terms & Conditions, explains our procedures for managing, storing, and protecting your personal data when you access our Platform and related services.

In compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Digital Adventures Ltd. serves as the designated Data Controller, registered with the Information Commissioner's Office (ICO) under registration number ZA162534.

2. Information Categories We Process

We process different categories of personal data, strictly in accordance with applicable legislation. This encompasses:

Personal Identification: Your given name, surname, and account identifier.
Communication Details: Email address, telephone number, and payment information.
Activity Records: Promotions you activate and services connected to our Platform.
System Information: Device specifications, IP address, authentication credentials, browser version, and regional settings.
Interaction Analytics: Data regarding your usage patterns on our Platform.
Marketing Consent & Preferences: Your preferences regarding marketing communications from us or approved third-party providers.

We do not process special category data including racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, health information, genetic data, or biometric identifiers. Please avoid providing such information.

Aggregated Data: We may compile anonymised, aggregated metrics for analytical and research objectives. Although this data may originate from your personal information, it cannot personally identify you.

3. Methods of Information Collection

Active Submission: During account creation, newsletter sign-ups, form submissions, or direct communications.
Passive Collection: Via analytical platforms, advertising networks, and monitoring systems.
Cookies & External Services: Comprehensive information available in Section 9.

4. How Your Data is Used

We use your data under specific legal frameworks as outlined below:

Purpose	Data Collected	Legal Basis
Account setup & administration	Identity, Contact, Transaction	Contract performance, Legitimate interest
Marketing & promotional messages	Identity, Contact, Marketing Preferences	Consent, Legitimate interest
Website protection & fraud prevention	Identity, Technical, Usage	Legal duty, Legitimate interest
Analytics & service optimisation	Technical, Usage	Legitimate interest

Where we rely on Legitimate Interest, we conduct a Legitimate Interest Assessment (LIA) to ensure your rights remain safeguarded. You may object to such processing by contacting us.

5. Sharing Your Information

Your personal information may be shared with:

Group Staff & Affiliates: Employees of The Company or The Group may process your information when required for customer service, compliance, or operational needs. Access is strictly controlled.
Third-Party Providers: We partner with service providers (such as IT support, payment processors, and hosting services) who act solely under our direction and in line with this Policy.
Business Transactions: In case of mergers, acquisitions, or business restructuring, relevant data may be disclosed as part of due diligence.
Legal Authorities: If required by law, national security, or valid legal processes, we may disclose your data to regulators or law enforcement.

Occasionally, promotions or contests may involve third-party sponsors. If you provide data directly to such parties, they may use it under their own terms. We encourage you to read their privacy policies before participating.

Our Website may include links to external sites. Please be aware these sites operate under their own policies, and we accept no liability for their practices.

While we don’t directly share your personal data with third-party offer providers, we may access anonymised transactional information when you engage with their offers to enhance your experience on our Website.

If personal information is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK-approved data transfer agreements or addendums, to comply fully with UK GDPR and the Data Protection Act 2018.

6. Data Security and Retention

We apply strict security safeguards designed to protect your Personal Data from accidental loss, misuse, unauthorised access, alteration, or disclosure. Access to your information is restricted to employees, agents, contractors, affiliates, and trusted third parties who require it for legitimate business purposes. They may only process your data under our instruction and must respect confidentiality obligations. We also maintain protocols to handle any suspected data breach and, where legally required, will notify both you and the relevant regulator.

Your Personal Data will be stored and processed only as long as necessary to meet our legal, contractual, or regulatory obligations, or where required to establish, exercise, or defend legal claims.

7. Your Rights Under UK GDPR

You are entitled to exercise the following rights:

Right of Access – Obtain a copy of your personal data.
Right to Correction – Ask us to amend any inaccurate or incomplete details.
Right to Deletion – Request removal of your data (subject to legal obligations).
Right to Restrict Processing – Temporarily limit how we use your data.
Right to Data Portability – Request transfer of your data to another provider.
Right to Object – Stop certain processing, including direct marketing.
Right to Withdraw Consent – Revoke any consent you’ve previously granted.

To exercise any of these rights, please contact dpo@clarispin.co.uk. We will respond within one month of receiving your request.

8. Unsubscribe & Account Deletion

Marketing Emails: Opt out at any time by clicking the “unsubscribe” link included in our emails or by writing to unsubscribe@clarispin.co.uk.
Push Notifications: Follow OneSignal’s instructions here.
Account Deletion: To permanently delete your account, contact dpo@clarispin.co.uk.

9. Cookies & Tracking Technologies

Cookies are small text files stored on your device that help remember your preferences while browsing. Learn more at: www.aboutcookies.org. We use cookies to optimise site performance and enhance your browsing experience, such as displaying the most relevant content when you revisit.

By using our site, you agree to our use of cookies. You can adjust cookie preferences, disable, or delete cookies via your browser settings at any time. Guidance can be found in your browser’s help menu or at https://www.aboutcookies.org/cookie-faq/. On mobile devices, please consult your device manual. Note that disabling cookies may impact site functionality.

How to manage cookies in your browser

Google Chrome: Settings >> Advanced settings >> Privacy >> Content settings >> Cookies. More info

Internet Explorer (6.0 – 8.0): Tools >> Internet Options >> Privacy tab. More info

Microsoft Edge: Settings >> View advanced settings >> Cookies section.

Mozilla Firefox: Tools >> Options >> Privacy. More info

Opera: Settings >> Quick Preferences >> Enable Cookies. More info

Safari (OSX): Safari menu >> Preferences >> Security >> Accept Cookies. More info

For all other browsers, please use the help function or contact the browser provider directly.

We use different categories of cookies:

Essential Cookies: Required for core site functions. Includes preference cookies to remember settings and provide requested features.
Analytics Cookies: Collect anonymous usage data to help us improve performance and test new features. May include both first- and third-party cookies.
Advertising Cookies: Third-party cookies used for targeted ads and to measure campaign effectiveness.

If third parties place cookies on our site or apps, these are known as “third-party cookies.” Please note advertisers may also set cookies on their own sites, which are outside our control.

Third-Party Cookies: These help us personalise your experience and show ads relevant to your interests. Blocking them may reduce targeted advertising across websites.

Google Analytics: These cookies help us understand how you interact with the site. The data collected (including your IP address) is sent to and stored on Google servers in the United States. https://policies.google.com/privacy?hl=en&gl=uk

Google Ads: We use these cookies to measure how well our Google AdWords campaigns perform and to deliver more relevant, targeted advertising. https://support.google.com/policies/troubleshooter/2990837?hl=en

Microsoft Ads: These cookies allow us to track the performance of our Microsoft Ads campaigns and serve tailored marketing messages. https://help.ads.microsoft.com/#apex/bing/ur/00001/0

Microsoft Clarity: Cookies are used to gain insights into how visitors use the site, helping us improve functionality and user experience. https://www.microsoft.com/en-US/privacy/privacystatement

Facebook: Cookies track the performance of our Facebook ads and deliver personalised ad experiences. https://www.facebook.com/full_data_use_policy

Datadog: We use Datadog to monitor our site performance and diagnose issues. This helps ensure smoother service for users. https://www.datadoghq.com/legal/privacy/

Snapchat: Cookies track engagement with our Snapchat ads and help us deliver targeted promotions. https://www.snap.com/en-US/privacy/privacy-center/

Twitter: Used to analyse ad performance and deliver targeted promotions on Twitter. https://twitter.com/en/privacy

OneSignal: Cookies remember your subscription to push notifications and help us provide tailored updates. https://onesignal.com/privacy_policy

Convert: These cookies let us understand user behaviour and optimise features through testing and feedback. https://www.convert.com/privacy-notice/

VWO: VWO cookies are used to analyse visitor behaviour and improve usability through A/B testing and optimisation. https://vwo.com/privacy-policy/

10. Minors

This Website is not intended for individuals under 18 years of age. If you are under 18, please do not use the Website or provide any personal details. We reserve the right to verify and, if necessary, delete any personal data from minors. If you believe a child has submitted information to us, please notify us at dpo@clarispin.co.uk.

11. Updates to this Policy

This Privacy Policy may be updated from time to time. The “last revised” date at the top indicates when it was most recently modified. Changes will take effect once the updated version is posted here.

12. Contact Information

For any data protection concerns, you can reach us at dpo@clarispin.co.uk.